Refunds & Returns

Thank you for choosing AAVAA. We value your business and are committed to providing high-quality tech products. To ensure transparency and clarity, please read our Refunds and Returns Policy carefully.

General Policy

Our general return policy allows clients to request a refund and return our product within 14 days of delivery. To be eligible, the product must be in its original condition and packaging. Please contact our support team to initiate the return process.

Defective or Damaged Products

If you receive a defective or damaged product, please contact our customer support team. We will assist you in troubleshooting the issue or providing a replacement, if necessary.

Return Inspection Policy

Each return is carefully inspected on a case-by-case basis to ensure it meets our return eligibility criteria. Our team will assess the product’s condition, packaging, and any potential damages or signs of use beyond normal handling. If the return meets our policy requirements, a refund will be processed accordingly. In cases where the product does not qualify for a full refund, we will communicate the reasons and possible alternatives.

Customer Support

If you have any questions or concerns about your purchase, please reach out to our customer support team. We are here to assist you and ensure you have a positive experience with our products.

For any inquiries or support, please contact us at:
– Email: info@aavaa.com
– Phone: (438) 380 5435
– Address: 2700 Rue Rachel Est #100. Montreal, QC H2H 1S7

Thank you for your understanding and for choosing AAVAA. We appreciate your business and are here to support you.

AAVAA reserves the right to modify this policy at any time. Any changes will be posted on this page.

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By completing a purchase with AAVAA, you acknowledge that you have read and agree to this Refunds and Returns Policy.